Detalles de envío

Catopaks.com – Información de envío

Last Updated: 10/12/2025

1. Áreas de envío

• Península de España
• Islas Baleares
• Unión Europea (los plazos de entrega varían según el país)

2. Métodos de envío

• Carrier: NACEX
• Todos los pedidos incluyen números de seguimiento cuando estén disponibles.

3. Processing & Delivery Times

• Península de España: Processing 1–2 business days, Delivery 24–72 hours
• Islas Baleares: Processing 1–2 business days, Delivery 3–5 days
• unión Europea: Processing 2–4 business days, Delivery depends on destination and carrier

Delivery times are estimates and exclude weekends and public holidays. Catopaks.com is not liable for delays caused by external factors, in compliance with Directive 2011/83/EU.

4. Gastos de envío

• Shipping costs are calculated at checkout.
• Customers pay return shipping costs if applicable.

5. Riesgo y propiedad

• Ownership and risk transfer to the customer upon delivery.
• Ensure correct address and accessibility to avoid delays.

6. Seguimiento

• Once shipped, tracking information is provided via email.
• Customers can follow their order through the carrier’s system.