Shipping Details

Catopaks.com – Shipping Information

Last Updated: 10/12/2025

1. Shipping Areas

Spain Peninsula
Balearic Islands
European Union (delivery times vary by country)

2. Shipping Methods

Carrier: NACEX
All orders include tracking numbers where available

3. Processing & Delivery Times

Spain Peninsula: Processing 1–2 business days, Delivery 24–72 hours
Balearic Islands: Processing 1–2 business days, Delivery 3–5 days
European Union: Processing 2–4 business days, Delivery depends on destination and carrier

Delivery times are estimates and exclude weekends and public holidays. Catopaks.com is not liable for delays caused by external factors, in compliance with Directive 2011/83/EU.

4. Shipping Costs

Shipping costs are calculated at checkout.
Customers pay return shipping costs if applicable.

5. Risk and Ownership

Ownership and risk transfer to the customer upon delivery.
Ensure correct address and accessibility to avoid delays.

6. Tracking

Once shipped, tracking information is provided via email.
Customers can follow their order through the carrier’s system.